Q7: When is it alright to be rude?
Comments (0) Answer to #7 of 12 Questions I think are important for commercial writers to know. I think these questions are especially important for people newly striking out on their own.
Never. That’s the answer, period. There are times when you can really be pressed to maintain your composure. But understanding and appreciating the nuances of the situation can help you greatly.
Recognize the Implications of Making Changes
- Clients can present you with detailed or simple changes in the middle of your project. These changes can throw you off your whole schedule. Remember that a delay for you is ultimately a delay for your client. Rarely do clients sabotage themselves.
- Consider that your client may not know your job and what’s involved. And with that, they may not understand what all goes into “small” or “quick” changes. Explain in detail what’s involved, and encourage clients to give you all the details at once.
- If requested changes push back your completion date, be sure to explain to your client. Just remember to always be polite.
